Quality policy.

Neo Auvra Salutogenics aims to raise awareness about individual responsibility for one's own health and the need for users to be active participants in their own healing. In this regard, our quality policy includes:

Ensuring that our quality management system meets the requirements of ISO 9001 Quality Management System and ISO 13485 Medical Device Quality Management System standards, as well as legal requirements in the markets where we introduce our products, and ensuring its continuous improvement,

Ensuring the participation of all our employees in the quality management system,

Continuously reviewing the objectives of our quality management system in line with our plans, evaluating the effectiveness of the management system, and conducting relevant activities to achieve our goals,

Providing quality services in accordance with quality standards using top technical expertise, internationally recognized methods, and meeting customer requirements, ensuring customer satisfaction and addressing market needs within the framework of established goals,

Ensuring that impartiality, confidentiality, transparency, and reliability are prioritized, considering user information as confidential,

Conducting risk assessment of the products and services we provide to our customers within the quality management system, identifying potential risks, addressing and/or mitigating these risks to the lowest possible level,

Ensuring the qualification of personnel, providing adequate training, and enabling continuous self-improvement, Ensuring resource adequacy,

Creating a disciplined and peaceful working environment akin to a family atmosphere to contribute to the happiness of our employees and customers,

Striving to be a dynamic organization that is continuously improving, evolving, and keeping up with technology.